For small and medium businesses
An outsourced operations team for a growing business
Cleaning, repairs, logistics, IT, filming — from one provider, under one contract, without the hassle of juggling contractors.
This page is a draft translation awaiting review by a native speaker. The original is in Russian.
10 places
Wall of the first
Ten places for the companies that start working with us first. Logo, service and a couple of lines about the task — free and only with your consent.
Take a placeNo borrowed logos and no invented clients: while the places are open, they stay empty.
Your place- Open
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Three ways to work with us
Choose where to start. You can switch formats along the way — the contract allows for it.
Most small companies start with a one-off job.
One-off job
- Estimate before work starts — fixed price or rate
- One crew for the job and one person in charge
- Certificate of completion and closing documents
What we handle
Regular cleaning of offices, cafés and shops
Cleaning after renovation and before opening
Office moves
Facility maintenance: minor repairs, electrical, plumbing
IT support: computers, network, CCTV
Drone filming for advertising and reports
Construction work in offices and retail spaces
A custom task — tell us and we'll work it out
Why it's easy to work with us
One contract, one point of contact
No need to keep five contractors and five chats.
Replacement worker within 2 hours
If someone doesn't show up or can't cope, we send someone else.
Response to requests within 30 minutes
During working hours. No "we'll call you next week".
Our own equipment
For cleaning, filming and repairs we bring our own tools and equipment.
Workers are officially employed and vetted
Paperwork and checks are done before anyone comes to your site.
Liability in the contract
If it doesn't work out, we redo it or refund you. It's in writing.
Typical jobs
These are examples of jobs we take on, not a record of completed orders. Case studies with figures will appear after the first contracts and with clients' consent.
Monthly office cleaning for an IT company
3 floors, 400 m², 4 people, one working day a month.
Coworking space move
25 workstations, 3 km, one day off, full packing.
Café maintenance
Regular cleaning, electrical work and minor repairs under one contract.
How we get started
Introduction
A 30-minute call or meeting: the task, sites, timelines.
Assessment and proposal
Within 1–3 days we prepare a proposal with a fixed price or rate.
Pilot or one-off order
We test each other on a real job.
Contract
We formalise the partnership: price, discount, liability.
Work and reporting
Invoices, certificates of completion, regular reports and one point of contact.
Discounts for term and volume — no fine print
The discount is calculated from the base rate and fixed in the contract for its full term.
| Term | Discount |
|---|---|
| One-off order | — |
| 1–3 months | — |
| 3–6 months | 5% |
| 6–12 months | 10% |
| 12 months or more | 15% |
| Orders per month | Discount |
|---|---|
| Up to 5 | — |
| 5–15 | 5% |
| 15–30 | 10% |
| More than 30 | Individual |
How discounts add up
- Term and volume discounts are combined.
- The maximum is 20%. More only by separate agreement.
- The discount is fixed in the contract and not revised during its term.
- If your volume grows in the first 3 months, we recalculate the price. Only downwards.
Example: an 8-month contract (10%) and 6 orders a month (5%) — 15% in total.
Documents
Everything your accounting team needs:
- Contract with a legal entity or sole proprietor — template below
- Invoices, certificates of completion and closing documents
- Bank transfer payment
- With or without VAT
Templates of the contract, the service level annex and the non-disclosure agreement are being drafted. We will send the final documents on request, once our lawyer has checked them.
Frequently asked questions
Do you work only with LLCs or with sole proprietors too?
Both. With legal entities and with sole proprietors.
How do you invoice?
Once a month under an ongoing contract, or after a one-off job is done. A certificate of completion comes with the invoice.
Can the contract be without VAT?
Yes, the format depends on your tax regime and ours. We agree on it before signing.
Who is responsible for workers' taxes?
We are. Workers are employed on our side, and our relationship with them is our responsibility.
Do you work outside business hours?
Yes: evenings, nights and weekends — if it's in the contract. Office cleaning is usually done that way.
How long until someone comes out?
We set timelines in the contract for your site. Urgent jobs are discussed separately.
What if a worker doesn't show up?
We send a replacement within 2 hours. It's written into the contract.
Can we increase the volume mid-contract?
Yes. If your volume grows in the first 3 months, we recalculate the discount in your favour.
How do we end the service?
By written notice. The notice period is set in the contract — usually 30 days.
Who is responsible for damage on site?
If our worker is at fault, we are. The compensation procedure is set out in the contract.
Tell us about your task
Five fields — and we'll call back within 30 minutes during working hours.
Don't want to fill in the form?
Message the owner directly — the first clients are handled by the owner personally.
Phone: to be confirmed